{"id":69,"date":"2021-01-20T18:16:16","date_gmt":"2021-01-20T21:16:16","guid":{"rendered":"http:\/\/www3.cbm.df.gov.br\/ouvidoria\/?page_id=69"},"modified":"2025-12-01T14:00:49","modified_gmt":"2025-12-01T17:00:49","slug":"a-ouvidoria-do-cbmdf","status":"publish","type":"page","link":"https:\/\/www.cbm.df.gov.br\/ouvidoria\/","title":{"rendered":"A Ouvidoria do CBMDF"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"69\" class=\"elementor elementor-69\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-681fc802 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"681fc802\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-23ddc8cd\" data-id=\"23ddc8cd\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-21fbaa3 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"21fbaa3\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInLeft&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">O que \u00e9 a Ouvidoria do CBMDF?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-738bbee8 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"738bbee8\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInLeft&quot;,&quot;_animation_delay&quot;:&quot;100&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u00c9 a institui\u00e7\u00e3o que auxilia o cidad\u00e3o em suas rela\u00e7\u00f5es com a Corpora\u00e7\u00e3o e o Estado.<br><br><span>Assegura os direitos de cidadania ao possibilitar que os cidad\u00e3os se expressem, elogiem, fa\u00e7am solicita\u00e7\u00f5es, den\u00fancias, reclama\u00e7\u00f5es, sugest\u00f5es e etc. Promovendo assim a transpar\u00eancia e o aprimoramento constante dos servi\u00e7os p\u00fablicos prestados.<\/span><br><br><br><span>Cidad\u00e3o, este espa\u00e7o \u00e9 seu!&nbsp;<\/span><span>Utilize o seu direito de colaborar com o Governo do Distrito Federal e registre sua manifesta\u00e7\u00e3o. Voc\u00ea pode registrar uma reclama\u00e7\u00e3o, den\u00fancia, sugest\u00e3o, elogio e informa\u00e7\u00f5es de car\u00e1ter geral sobre servi\u00e7os da administra\u00e7\u00e3o p\u00fablica, tais como hor\u00e1rios de funcionamento, n\u00fameros de telefone, endere\u00e7os, entre outras.<\/span><br><span>As ouvidorias do Governo do Distrito Federal est\u00e3o \u00e0 sua disposi\u00e7\u00e3o para juntos construirmos uma cidade melhor para todos.<\/span><p><span><\/span><\/p><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-07e073d elementor-align-center elementor-widget elementor-widget-button\" data-id=\"07e073d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#demanda\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">REGISTRE SUA DEMANDA<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-a71fedb elementor-hidden-tablet elementor-hidden-phone\" data-id=\"a71fedb\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-7ae668b6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7ae668b6\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-388cc9ed\" data-id=\"388cc9ed\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-633c1d08 elementor-widget elementor-widget-spacer\" data-id=\"633c1d08\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4ea1528d elementor-invisible elementor-widget elementor-widget-image\" data-id=\"4ea1528d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"768\" src=\"https:\/\/www.cbm.df.gov.br\/ouvidoria\/wp-content\/uploads\/2023\/09\/Foto-Container-Back-Draft.jpg\" class=\"attachment-large size-large wp-image-1116\" alt=\"\" srcset=\"https:\/\/www.cbm.df.gov.br\/ouvidoria\/wp-content\/uploads\/2023\/09\/Foto-Container-Back-Draft.jpg 1024w, https:\/\/www.cbm.df.gov.br\/ouvidoria\/wp-content\/uploads\/2023\/09\/Foto-Container-Back-Draft-300x225.jpg 300w, https:\/\/www.cbm.df.gov.br\/ouvidoria\/wp-content\/uploads\/2023\/09\/Foto-Container-Back-Draft-768x576.jpg 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-1887ddd1\" data-id=\"1887ddd1\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5c2631f7 elementor-invisible elementor-widget elementor-widget-image\" data-id=\"5c2631f7\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:&quot;100&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"819\" height=\"1024\" src=\"https:\/\/www.cbm.df.gov.br\/ouvidoria\/wp-content\/uploads\/2023\/09\/Foto-bombeiro-bandeira-do-BR-e-filha-819x1024.jpg\" class=\"attachment-large size-large wp-image-1119\" alt=\"\" srcset=\"https:\/\/www.cbm.df.gov.br\/ouvidoria\/wp-content\/uploads\/2023\/09\/Foto-bombeiro-bandeira-do-BR-e-filha-819x1024.jpg 819w, https:\/\/www.cbm.df.gov.br\/ouvidoria\/wp-content\/uploads\/2023\/09\/Foto-bombeiro-bandeira-do-BR-e-filha-240x300.jpg 240w, https:\/\/www.cbm.df.gov.br\/ouvidoria\/wp-content\/uploads\/2023\/09\/Foto-bombeiro-bandeira-do-BR-e-filha-768x960.jpg 768w, https:\/\/www.cbm.df.gov.br\/ouvidoria\/wp-content\/uploads\/2023\/09\/Foto-bombeiro-bandeira-do-BR-e-filha.jpg 1080w\" sizes=\"(max-width: 819px) 100vw, 819px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-5af222e8\" data-id=\"5af222e8\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3ab79f7b elementor-widget elementor-widget-spacer\" data-id=\"3ab79f7b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-488afbd5 elementor-invisible elementor-widget elementor-widget-image\" data-id=\"488afbd5\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:&quot;200&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"693\" height=\"866\" src=\"https:\/\/www.cbm.df.gov.br\/ouvidoria\/wp-content\/uploads\/2023\/09\/Foto-Bombeiro-dentro-de-UR-Peidr-autorizacao-para-a.l.l.ex_.jpg\" class=\"attachment-large size-large wp-image-1120\" alt=\"\" srcset=\"https:\/\/www.cbm.df.gov.br\/ouvidoria\/wp-content\/uploads\/2023\/09\/Foto-Bombeiro-dentro-de-UR-Peidr-autorizacao-para-a.l.l.ex_.jpg 693w, https:\/\/www.cbm.df.gov.br\/ouvidoria\/wp-content\/uploads\/2023\/09\/Foto-Bombeiro-dentro-de-UR-Peidr-autorizacao-para-a.l.l.ex_-240x300.jpg 240w\" sizes=\"(max-width: 693px) 100vw, 693px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-6bd4e740 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6bd4e740\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-520f899b\" data-id=\"520f899b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-57a8df18 elementor-invisible elementor-widget elementor-widget-image\" data-id=\"57a8df18\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:&quot;300&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"819\" height=\"1024\" src=\"https:\/\/www.cbm.df.gov.br\/ouvidoria\/wp-content\/uploads\/2023\/09\/Foto-Bombeiro-Container-de-Fumaca-1-819x1024.jpg\" class=\"attachment-large size-large wp-image-1122\" alt=\"\" srcset=\"https:\/\/www.cbm.df.gov.br\/ouvidoria\/wp-content\/uploads\/2023\/09\/Foto-Bombeiro-Container-de-Fumaca-1-819x1024.jpg 819w, https:\/\/www.cbm.df.gov.br\/ouvidoria\/wp-content\/uploads\/2023\/09\/Foto-Bombeiro-Container-de-Fumaca-1-240x300.jpg 240w, https:\/\/www.cbm.df.gov.br\/ouvidoria\/wp-content\/uploads\/2023\/09\/Foto-Bombeiro-Container-de-Fumaca-1-768x960.jpg 768w, https:\/\/www.cbm.df.gov.br\/ouvidoria\/wp-content\/uploads\/2023\/09\/Foto-Bombeiro-Container-de-Fumaca-1.jpg 1080w\" sizes=\"(max-width: 819px) 100vw, 819px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-4a33d964\" data-id=\"4a33d964\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-6bd7cb93\" data-id=\"6bd7cb93\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-277ac0a3 elementor-invisible elementor-widget elementor-widget-image\" data-id=\"277ac0a3\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:&quot;400&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"666\" src=\"https:\/\/www.cbm.df.gov.br\/ouvidoria\/wp-content\/uploads\/2023\/09\/Foto-bombeiro-em-florestal.jpg\" class=\"attachment-large size-large wp-image-1123\" alt=\"\" srcset=\"https:\/\/www.cbm.df.gov.br\/ouvidoria\/wp-content\/uploads\/2023\/09\/Foto-bombeiro-em-florestal.jpg 1000w, https:\/\/www.cbm.df.gov.br\/ouvidoria\/wp-content\/uploads\/2023\/09\/Foto-bombeiro-em-florestal-300x200.jpg 300w, https:\/\/www.cbm.df.gov.br\/ouvidoria\/wp-content\/uploads\/2023\/09\/Foto-bombeiro-em-florestal-768x511.jpg 768w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7c7583b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7c7583b\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-31b95244\" data-id=\"31b95244\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7a32edf0 elementor-widget__width-initial elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"7a32edf0\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;slideInLeft&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong style=\"font-size: 14px;color: var( --e-global-color-text )\">A OUVIDORIA DO CORPO DE BOMBEIROS MILITAR DO DF<\/strong><\/p>\n<p><!-- \/wp:heading --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p>A Ouvidoria do CBMDF \u00e9 uma Ouvidoria especializada que trabalha pra facilitar o contato entre os cidad\u00e3os e o Governo do Distrito Federal, atuando no \u00e2mbito das quest\u00f5es que envolvam sua \u00e1rea de compet\u00eancia, como:<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p>&#8211; Vistoria de seguran\u00e7a contra inc\u00eandio;<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p>&#8211; Vistoria em edifica\u00e7\u00f5es privadas;<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p>&#8211; Problemas com animais sinantr\u00f3picos;<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p>&#8211; Concurso p\u00fablico DF;<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p>&#8211; Irregularidades na infraestrutura.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p>No Governo do DF, o Sistema de Gest\u00e3o de Ouvidoria do DF &#8211; SIGO\/DF \u00e9 composto pela Controladoria-Geral, Ouvidoria-Geral e Ouvidorias Especializadas. A Ouvidoria-Geral \u00e9 uma unidade da Controladoria-Geral que coordena os trabalhos das Ouvidorias Especializadas.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p>Como o papel da Ouvidoria \u00e9 ser o canal de relacionamento direto entre governo e cidad\u00e3o, a Ouvidoria do CBMDF atua, tamb\u00e9m, como Servi\u00e7o de Informa\u00e7\u00e3o ao Cidad\u00e3o &#8211; SIC &#8211; em rela\u00e7\u00e3o aos assuntos de sua compet\u00eancia.\u00a0<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p><strong>A OUVIDORIA-GERAL \u00c9 A 3\u00aa INST\u00c2NCIA PARA OS SERVI\u00c7OS DE OUVIDORIA.<\/strong><\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p>Caso os servi\u00e7os de Ouvidoria n\u00e3o tenham sido prestados de forma satisfat\u00f3ria e no prazo da Lei, procure a Ouvidoria-Geral ao Anexo do Pal\u00e1cio do Buriti, 12\u00ba andar, sala 1203, ou registre sua demanda via internet\u00a0<a href=\"https:\/\/www.participa.df.gov.br\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>AQUI\u00a0\u00a0<\/strong><\/a>e informe no texto o protocolo anterior que gerou a insatisfa\u00e7\u00e3o.<\/p>\n<p><b>PLANO DE A\u00c7\u00c3O DA OUVIDORIA &#8211; 2026\/2027<\/b><\/p>\n<p>Para baixar o Plano de A\u00e7\u00e3o da Ouvidoria para 2024\/2025, acesse o arquivo abaixo:<\/p>\n<ul>\n<li>\n<h4><a  data-e-Disable-Page-Transition=\"true\" class=\"download-link\" title=\"\" href=\"https:\/\/www.cbm.df.gov.br\/ouvidoria\/download\/2130\/?tmstv=1776199915\" rel=\"nofollow\" id=\"download-link-2130\" data-redirect=\"false\" >\n\tPlano-de-Acao-2026-2027-OUVIDORIA.pdf\t(1100 downloads\t)\n<\/a>\n<\/h4>\n<\/li>\n<\/ul>\n<p><!-- \/wp:paragraph --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6544431a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6544431a\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-51a3c536\" data-id=\"51a3c536\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ba62a03 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"ba62a03\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;slideInLeft&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"margin-right: var(--default-editor, auto);margin-bottom: var(--content-spacing);margin-left: var(--default-editor, auto);border-width: initial;border-style: none;font-size: 17px;width: var(--default-editor, var(--block-width));max-width: var(--default-editor, var(--block-max-width));font-family: ABeeZee, sans-serif;font-style: normal\"><b>COMO CRIAR UMA SOLICITA\u00c7\u00c3O?<\/b><\/p><p style=\"margin-right: var(--default-editor, auto);margin-bottom: var(--content-spacing);margin-left: var(--default-editor, auto);border-width: initial;border-style: none;font-size: 17px;width: var(--default-editor, var(--block-width));max-width: var(--default-editor, var(--block-max-width));font-family: ABeeZee, sans-serif;font-style: normal\"><b>\u00a0<\/b><\/p><p style=\"margin-right: var(--default-editor, auto);margin-bottom: var(--content-spacing);margin-left: var(--default-editor, auto);border-width: initial;border-style: none;font-size: 17px;width: var(--default-editor, var(--block-width));max-width: var(--default-editor, var(--block-max-width));font-family: ABeeZee, sans-serif;font-style: normal;font-weight: 400\">Aqui voc\u00ea \u00e9 capaz de solicitar uma ficha de atendimento e receb\u00ea-la sem sair de casa.<\/p><p style=\"margin-right: var(--default-editor, auto);margin-bottom: var(--content-spacing);margin-left: var(--default-editor, auto);border-width: initial;border-style: none;font-size: 17px;width: var(--default-editor, var(--block-width));max-width: var(--default-editor, var(--block-max-width));font-family: ABeeZee, sans-serif;font-style: normal;font-weight: 400\">Para isso \u00e9 necess\u00e1rio que voc\u00ea tenha a c\u00f3pia de alguns documentos e tenha um LOGIN no\u00a0<strong>GOV.BR<\/strong>.<\/p><p style=\"margin-right: var(--default-editor, auto);margin-bottom: var(--content-spacing);margin-left: var(--default-editor, auto);border-width: initial;border-style: none;font-size: 17px;width: var(--default-editor, var(--block-width));max-width: var(--default-editor, var(--block-max-width));font-family: ABeeZee, sans-serif;font-style: normal;font-weight: 400\">A ficha de atendimento s\u00f3 ser\u00e1 disponibilizada para a pessoa envolvida na ocorr\u00eancia, para o(a) procurador(a) do(a) envolvido(a) ou para parente de at\u00e9 1\u00ba grau do(a) envolvido(a), mediante comprova\u00e7\u00e3o documental.<\/p><p style=\"margin-right: var(--default-editor, auto);margin-bottom: var(--content-spacing);margin-left: var(--default-editor, auto);border-width: initial;border-style: none;font-size: 17px;width: var(--default-editor, var(--block-width));max-width: var(--default-editor, var(--block-max-width));font-family: ABeeZee, sans-serif;font-style: normal;font-weight: 400\"><u>Leia nosso tutorial e aprenda passo a passo como efetuar sua solicita\u00e7\u00e3o.<\/u><\/p><p style=\"margin-right: var(--default-editor, auto);margin-bottom: var(--content-spacing);margin-left: var(--default-editor, auto);border-width: initial;border-style: none;font-size: 17px;width: var(--default-editor, var(--block-width));max-width: var(--default-editor, var(--block-max-width));font-family: ABeeZee, sans-serif;font-style: normal;font-weight: 400\">Em at\u00e9 20 dias \u00fateis voc\u00ea ter\u00e1 a resposta de seu pedido.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-63e267e9 elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-invisible\" data-id=\"63e267e9\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;animation&quot;:&quot;slideInLeft&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-71bedee8\" data-id=\"71bedee8\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6ea4e50f elementor-widget elementor-widget-image\" data-id=\"6ea4e50f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.cbm.df.gov.br\/download\/tutorial-acesso-inova-ficha-cidadao\/?tmstv=1679595904\" target=\"_blank\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"122\" src=\"https:\/\/www.cbm.df.gov.br\/ouvidoria\/wp-content\/uploads\/2023\/09\/Botao-Tutorial-300x122.png\" class=\"attachment-medium size-medium wp-image-1124\" alt=\"\" srcset=\"https:\/\/www.cbm.df.gov.br\/ouvidoria\/wp-content\/uploads\/2023\/09\/Botao-Tutorial-300x122.png 300w, https:\/\/www.cbm.df.gov.br\/ouvidoria\/wp-content\/uploads\/2023\/09\/Botao-Tutorial-768x313.png 768w, https:\/\/www.cbm.df.gov.br\/ouvidoria\/wp-content\/uploads\/2023\/09\/Botao-Tutorial.png 853w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-4b4ef2d2\" data-id=\"4b4ef2d2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6cccf3f0 elementor-widget elementor-widget-image\" data-id=\"6cccf3f0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/singular.cbm.df.gov.br\/inova\/externo\/login?13\" target=\"_blank\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"118\" src=\"https:\/\/www.cbm.df.gov.br\/ouvidoria\/wp-content\/uploads\/2023\/09\/Botao-solicite-sua-ficha-300x118.png\" class=\"attachment-medium size-medium wp-image-1125\" alt=\"\" srcset=\"https:\/\/www.cbm.df.gov.br\/ouvidoria\/wp-content\/uploads\/2023\/09\/Botao-solicite-sua-ficha-300x118.png 300w, https:\/\/www.cbm.df.gov.br\/ouvidoria\/wp-content\/uploads\/2023\/09\/Botao-solicite-sua-ficha-768x302.png 768w, https:\/\/www.cbm.df.gov.br\/ouvidoria\/wp-content\/uploads\/2023\/09\/Botao-solicite-sua-ficha.png 853w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b53dd8f elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"b53dd8f\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-6d04b295 elementor-hidden-tablet elementor-hidden-phone\" data-id=\"6d04b295\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f94e66e elementor-widget elementor-widget-image\" data-id=\"f94e66e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1080\" height=\"1350\" src=\"https:\/\/www.cbm.df.gov.br\/ouvidoria\/wp-content\/uploads\/2023\/09\/Foto-Bombeira-Amanda-VTR.jpg\" class=\"attachment-1536x1536 size-1536x1536 wp-image-1117\" alt=\"\" srcset=\"https:\/\/www.cbm.df.gov.br\/ouvidoria\/wp-content\/uploads\/2023\/09\/Foto-Bombeira-Amanda-VTR.jpg 1080w, https:\/\/www.cbm.df.gov.br\/ouvidoria\/wp-content\/uploads\/2023\/09\/Foto-Bombeira-Amanda-VTR-240x300.jpg 240w, https:\/\/www.cbm.df.gov.br\/ouvidoria\/wp-content\/uploads\/2023\/09\/Foto-Bombeira-Amanda-VTR-819x1024.jpg 819w, https:\/\/www.cbm.df.gov.br\/ouvidoria\/wp-content\/uploads\/2023\/09\/Foto-Bombeira-Amanda-VTR-768x960.jpg 768w\" sizes=\"(max-width: 1080px) 100vw, 1080px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-776c6ed1 elementor-widget__width-inherit elementor-widget elementor-widget-image\" data-id=\"776c6ed1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"682\" src=\"https:\/\/www.cbm.df.gov.br\/ouvidoria\/wp-content\/uploads\/2023\/09\/Foto-tripulantes-em-formacao-no-Lago-1024x682.jpg\" class=\"attachment-large size-large wp-image-1118\" alt=\"\" srcset=\"https:\/\/www.cbm.df.gov.br\/ouvidoria\/wp-content\/uploads\/2023\/09\/Foto-tripulantes-em-formacao-no-Lago-1024x682.jpg 1024w, https:\/\/www.cbm.df.gov.br\/ouvidoria\/wp-content\/uploads\/2023\/09\/Foto-tripulantes-em-formacao-no-Lago-300x200.jpg 300w, https:\/\/www.cbm.df.gov.br\/ouvidoria\/wp-content\/uploads\/2023\/09\/Foto-tripulantes-em-formacao-no-Lago-768x511.jpg 768w, https:\/\/www.cbm.df.gov.br\/ouvidoria\/wp-content\/uploads\/2023\/09\/Foto-tripulantes-em-formacao-no-Lago.jpg 1080w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2bebdb3 elementor-widget elementor-widget-spacer\" data-id=\"2bebdb3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-9e649d\" data-id=\"9e649d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-30de041 elementor-widget__width-initial elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"30de041\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:&quot;100&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Op\u00e7\u00f5es de contato<\/strong>\u00a0\u2013 internet, telefone e presencialmente \u2013 escolha a melhor forma e fa\u00e7a seu registro.<\/p><p>Agora o servi\u00e7o de ouvidoria conta com novo sistema para registro e acompanhamento de manifesta\u00e7\u00f5es, o OUV-DF.\u00a0<span style=\"font-size: 14px;color: var( --e-global-color-text )\">Foram realizadas melhorias para oferecer mais facilidades e informa\u00e7\u00f5es para voc\u00ea.\u00a0<\/span><a style=\"font-size: 14px;background-color: #ffffff\" href=\"https:\/\/www.participa.df.gov.br\/\">Clique aqui<\/a><span style=\"font-size: 14px;color: var( --e-global-color-text )\">\u00a0e confira!<\/span><\/p><p><strong>Para consultar manifesta\u00e7\u00f5es registradas antes do dia 05\/09\/2016 \u2013\u00a0<a href=\"http:\/\/www.ouvidoriageral.df.gov.br\/tag\/ConsultaManif.dll\">Clique Aqui<\/a><\/strong><\/p><p><strong>Solicita\u00e7\u00e3o de Servi\u00e7o<\/strong>\u00a0\u2013 Aqui voc\u00ea tamb\u00e9m pode solicitar servi\u00e7o. Se quiser conhecer mais sobre todos os servi\u00e7os oferecidos acesse o\u00a0<strong><a href=\"http:\/\/www.df.gov.br\/portal-do-cidadao.html\" target=\"_blank\" rel=\"noreferrer noopener\">Portal do Governo de Bras\u00edlia<\/a><\/strong>.<\/p><p>Caso prefira solicitar um servi\u00e7o agora clique\u00a0<strong><a href=\"https:\/\/www.participa.df.gov.br\/\" target=\"_blank\" rel=\"noreferrer noopener\">aqui<\/a><\/strong>.<\/p><p><strong>Lei de Acesso \u00e0 Informa\u00e7\u00e3o<\/strong>\u00a0\u2013 Voc\u00ea pode solicitar acesso \u00e0 documentos sobre a\u00e7\u00f5es, programas, despesas, contratos, servidores, entre outros temas previstos na\u00a0<a href=\"http:\/\/www.ouvidoria.df.gov.br\/legislacao-normativos-decretos\">Lei Distrital de Acesso \u00e0 Informa\u00e7\u00e3o n\u00ba 4.990\/2012<\/a>. Este \u00e9 um direito do cidad\u00e3o garantido pela Constitui\u00e7\u00e3o Federal. Confira mais informa\u00e7\u00f5es em nosso portal de\u00a0<a href=\"https:\/\/www.cbm.df.gov.br\/lai\" target=\"_blank\" rel=\"noreferrer noopener\" data-type=\"URL\" data-id=\"\/lai\">Acesso \u00e0 Informa\u00e7\u00e3o<\/a>\u00a0dispon\u00edvel nos sites dos \u00f3rg\u00e3os do Governo do Distrito Federal.<\/p><p><strong>Quero fazer um\u00a0pedido de informa\u00e7\u00e3o agora<\/strong>.\u00a0<a href=\"https:\/\/www.participa.df.gov.br\/\"><strong>Clique aqui<\/strong><\/a><\/p><p>Participar \u00e9 um direito seu!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8297d7c elementor-widget elementor-widget-menu-anchor\" data-id=\"8297d7c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"demanda\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d1e1317 elementor-widget elementor-widget-heading\" data-id=\"d1e1317\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Sites de Ouvidoria<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-292166f elementor-widget elementor-widget-spacer\" data-id=\"292166f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8f55917 elementor-position-top elementor-invisible elementor-widget elementor-widget-image-box\" data-id=\"8f55917\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;slideInLeft&quot;}\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><a href=\"https:\/\/www.participa.df.gov.br\/\" target=\"_blank\" tabindex=\"-1\"><img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"409\" src=\"https:\/\/www.cbm.df.gov.br\/ouvidoria\/wp-content\/uploads\/2023\/10\/Nova-Logo-Ouvidoria1-e1697046248126-768x409.png\" class=\"elementor-animation-pulse-grow attachment-medium_large size-medium_large wp-image-1203\" alt=\"\" srcset=\"https:\/\/www.cbm.df.gov.br\/ouvidoria\/wp-content\/uploads\/2023\/10\/Nova-Logo-Ouvidoria1-e1697046248126-768x409.png 768w, https:\/\/www.cbm.df.gov.br\/ouvidoria\/wp-content\/uploads\/2023\/10\/Nova-Logo-Ouvidoria1-e1697046248126-300x160.png 300w, https:\/\/www.cbm.df.gov.br\/ouvidoria\/wp-content\/uploads\/2023\/10\/Nova-Logo-Ouvidoria1-e1697046248126-1024x546.png 1024w, https:\/\/www.cbm.df.gov.br\/ouvidoria\/wp-content\/uploads\/2023\/10\/Nova-Logo-Ouvidoria1-e1697046248126-1536x819.png 1536w, https:\/\/www.cbm.df.gov.br\/ouvidoria\/wp-content\/uploads\/2023\/10\/Nova-Logo-Ouvidoria1-e1697046248126-2048x1092.png 2048w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/><\/a><\/figure><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b4278b1 elementor-widget__width-initial elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"b4278b1\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/www.participa.df.gov.br\/\" target=\"_blank\">Clique e abra sua demanda<\/a><\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7f42ede elementor-widget elementor-widget-spacer\" data-id=\"7f42ede\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fc73bd6 elementor-widget elementor-widget-heading\" data-id=\"fc73bd6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Central telef\u00f4nica de Ouvidoria do GDF<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c4fd370 elementor-widget elementor-widget-spacer\" data-id=\"c4fd370\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-334c539 elementor-position-top elementor-invisible elementor-widget elementor-widget-image-box\" data-id=\"334c539\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;slideInLeft&quot;}\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><a href=\"tel:162\" tabindex=\"-1\"><img loading=\"lazy\" decoding=\"async\" width=\"2208\" height=\"1382\" src=\"https:\/\/www.cbm.df.gov.br\/ouvidoria\/wp-content\/uploads\/2023\/10\/Nova-Logo-Ouvidoria1-1-e1697047556291.png\" class=\"elementor-animation-shrink attachment-full size-full wp-image-1219\" alt=\"\" srcset=\"https:\/\/www.cbm.df.gov.br\/ouvidoria\/wp-content\/uploads\/2023\/10\/Nova-Logo-Ouvidoria1-1-e1697047556291.png 2208w, https:\/\/www.cbm.df.gov.br\/ouvidoria\/wp-content\/uploads\/2023\/10\/Nova-Logo-Ouvidoria1-1-e1697047556291-300x188.png 300w, https:\/\/www.cbm.df.gov.br\/ouvidoria\/wp-content\/uploads\/2023\/10\/Nova-Logo-Ouvidoria1-1-e1697047556291-1024x641.png 1024w, https:\/\/www.cbm.df.gov.br\/ouvidoria\/wp-content\/uploads\/2023\/10\/Nova-Logo-Ouvidoria1-1-e1697047556291-768x481.png 768w, https:\/\/www.cbm.df.gov.br\/ouvidoria\/wp-content\/uploads\/2023\/10\/Nova-Logo-Ouvidoria1-1-e1697047556291-1536x961.png 1536w, https:\/\/www.cbm.df.gov.br\/ouvidoria\/wp-content\/uploads\/2023\/10\/Nova-Logo-Ouvidoria1-1-e1697047556291-2048x1282.png 2048w\" sizes=\"(max-width: 2208px) 100vw, 2208px\" \/><\/a><\/figure><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ea9134e elementor-widget__width-initial elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"ea9134e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\"><a href=\"tel:162\" target=\"_blank\"><div> Clique aqui para ligar! <a><\/a> <\/div><\/a><\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2ff214ae elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2ff214ae\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3e9cc758\" data-id=\"3e9cc758\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3435d0a7 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"3435d0a7\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\"><span><h2><span>Tipos de Manifesta\u00e7\u00f5es<\/span><\/h2><\/span><\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-32de49d9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"32de49d9\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-28b5c254\" data-id=\"28b5c254\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-145a38c0 elementor-position-inline-start elementor-view-default elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"145a38c0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"far fa-thumbs-down\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\t1. <span style=\"font-weight:normal\" id=\"docs-internal-guid-96bb12ce-7fff-c86c-d8aa-d842ed064942\"><span style=\"font-size: 10.5pt;font-family: Arial, sans-serif;background-color: transparent;font-weight: 400;font-style: normal;font-variant: normal\">RECLAMA\u00c7\u00c3O<\/span><\/span>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tManifesta\u00e7\u00e3o de desagrado, uma queixa ou cr\u00edtica sobre um servi\u00e7o prestado, a\u00e7\u00e3o ou omiss\u00e3o da administra\u00e7\u00e3o e\/ou do servidor p\u00fablico, considerado ineficiente, ineficaz ou n\u00e3o efetivo.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-14b66c41\" data-id=\"14b66c41\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4c51f31b elementor-position-inline-start elementor-view-default elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"4c51f31b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-phone-volume\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\t2. <span style=\"font-weight:normal\" id=\"docs-internal-guid-7750e481-7fff-1561-fdd5-9a5c0c815380\"><span style=\"font-size: 10.5pt;font-family: Arial, sans-serif;background-color: transparent;font-weight: 400;font-style: normal;font-variant: normal\">DEN\u00daNCIA<\/span><\/span>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tComunica\u00e7\u00e3o de irregularidades ocorridas no \u00e2mbito da administra\u00e7\u00e3o p\u00fablica ou apontamento de exerc\u00edcio negligente ou abusivo dos cargos, empregos e fun\u00e7\u00f5es, como tamb\u00e9m infra\u00e7\u00f5es disciplinares ou pr\u00e1tica de atos de corrup\u00e7\u00e3o, ou improbidade administrativa, que venham ferir a \u00e9tica e a legisla\u00e7\u00e3o.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-4c4955d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4c4955d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-a3b1e02\" data-id=\"a3b1e02\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-32309e09 elementor-position-inline-start elementor-view-default elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"32309e09\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"far fa-handshake\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\t3. <span style=\"background-color: transparent;font-family: Arial, sans-serif;font-size: 10.5pt;font-style: normal;font-weight: 400\">ELOGIO<\/span>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tDemonstra\u00e7\u00e3o de apre\u00e7o, reconhecimento ou satisfa\u00e7\u00e3o sobre o servi\u00e7o recebido ou relativo a pessoas que participaram do servi\u00e7o\/atendimento.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-13d6a476\" data-id=\"13d6a476\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-66264ec6 elementor-position-inline-start elementor-view-default elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"66264ec6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-rocket\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\t4. <span style=\"font-weight:normal\" id=\"docs-internal-guid-dec1913b-7fff-b349-da77-2f2a80398766\"><span style=\"font-size: 10.5pt;font-family: Arial, sans-serif;background-color: transparent;font-weight: 400;font-style: normal;font-variant: normal\">SUGEST\u00c3O<\/span><\/span>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tManifesta\u00e7\u00e3o que apresenta uma ideia ou proposta para o aprimoramento dos servi\u00e7os realizados pela adminis-tra\u00e7\u00e3o p\u00fablica distrital, ainda que associada a uma reclama\u00e7\u00e3o espec\u00edfica.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-5da1a707 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5da1a707\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-49809a7d\" data-id=\"49809a7d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4901fe16 elementor-position-inline-start elementor-view-default elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"4901fe16\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-info-circle\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\t5. <span style=\"background-color: transparent;font-family: Arial, sans-serif;font-size: 10.5pt;font-style: normal;font-weight: 400\">INFORMA\u00c7\u00c3O<\/span>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tManifesta\u00e7\u00e3o em que o cidad\u00e3o requer informa\u00e7\u00f5es de car\u00e1ter geral sobre servi\u00e7os e procedimentos da administra\u00e7\u00e3o p\u00fablica, tais como hor\u00e1rios de funcionamento, n\u00fameros de telefone, endere\u00e7os, dentre outras.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-230a8398\" data-id=\"230a8398\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-225b46a6 elementor-position-inline-start elementor-view-default elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"225b46a6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"far fa-comment-dots\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\t6. <span style=\"font-weight:normal\"><span style=\"font-size: 10.5pt;font-family: Arial, sans-serif;background-color: transparent;font-weight: 400;font-style: normal;font-variant: normal\">SOLICITA\u00c7AO<\/span><\/span>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tPedido de realiza\u00e7\u00e3o de servi\u00e7o p\u00fablico prestado por qualquer um dos \u00f3rg\u00e3os do Governo de Bras\u00edlia.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5cca96a4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5cca96a4\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4326aeae\" data-id=\"4326aeae\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-51cb857c elementor-widget__width-initial elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"51cb857c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;slideInRight&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>PA<\/strong><b>SSO A PASSO:<\/b><\/p>\n<p>Etapas do atendimento:<\/p>\n<p>1\u00ba Registro.<\/p>\n<p>2\u00ba Encaminhamento ao \u00f3rg\u00e3o ou entidade respons\u00e1vel pelo tratamento da demanda.<\/p>\n<p>3\u00ba An\u00e1lise da demanda.<\/p>\n<p>4\u00ba Registro da resposta ao cidad\u00e3o.<\/p>\n<p>\u00a0<\/p>\n<p><b>ATEN\u00c7\u00c3O:<\/b> Acompanhe o andamento da sua demanda, mediante apresenta\u00e7\u00e3o do protocolo e senha. <a href=\"http:\/\/www.ouv.df.gov.br\/#\/\">Acesse aqui<\/a>.<\/p>\n<p>Prazos:<\/p>\n<p>Posi\u00e7\u00e3o de resposta preliminar \u2013 10 dias (a contar da data do registro).<\/p>\n<p>Resposta definitiva \u2013 20 dias (a contar da data do registro).<\/p>\n<p>Exclusivamente para den\u00fancias \u2013 poder\u00e1 haver prorroga\u00e7\u00e3o de mais 20 dias (a contar da data do registro).<\/p>\n<p>Indisponibilidade do sistema informatizado:<\/p>\n<p>Quando o sistema de ouvidoria estiver indispon\u00edvel, o cidad\u00e3o dever\u00e1 ter sua manifesta\u00e7\u00e3o registrada em formul\u00e1rio impresso e receber\u00e1 o n\u00famero do protocolo assim que o sistema voltar a funcionar dentro da normalidade.<\/p>\n<p>\u00a0<\/p>\n<p><span style=\"font-size: 14px;font-weight: 600;color: #4a4a4a\">Elementos fundamentais para o registro de uma DEN\u00daNCIA:<\/span><\/p>\n<p style=\"font-family: 'Open Sans', sans-serif;font-size: 14px;font-style: normal;font-weight: 400;color: #4a4a4a\">\u2013 NOMES de pessoas e empresas envolvidas<\/p>\n<p style=\"font-family: 'Open Sans', sans-serif;font-size: 14px;font-style: normal;font-weight: 400;color: #4a4a4a\">\u2013 QUANDO ocorreu o fato.<\/p>\n<p style=\"font-family: 'Open Sans', sans-serif;font-size: 14px;font-style: normal;font-weight: 400;color: #4a4a4a\">\u2013 ONDE ocorreu o fato.<\/p>\n<p style=\"font-family: 'Open Sans', sans-serif;font-size: 14px;font-style: normal;font-weight: 400;color: #4a4a4a\">\u2013 Quem pode TESTEMUNHAR.<\/p>\n<p style=\"font-family: 'Open Sans', sans-serif;font-size: 14px;font-style: normal;font-weight: 400;color: #4a4a4a\">\u2013 Se a pessoa pode apresentar PROVAS.<\/p>\n<p style=\"font-family: 'Open Sans', sans-serif;font-size: 14px;font-style: normal;font-weight: 400;color: #4a4a4a\">Tratamento espec\u00edfico para den\u00fancias: Avalia\u00e7\u00e3o, classifica\u00e7\u00e3o e encaminhamento realizados pela Ouvidoria-Geral do Distrito Federal.<\/p>\n<p style=\"font-family: 'Open Sans', sans-serif;font-size: 14px;font-style: normal;font-weight: 400;color: #4a4a4a\">\u2013 Apresenta\u00e7\u00e3o de documentos de identifica\u00e7\u00e3o v\u00e1lido<\/p>\n<p style=\"font-family: 'Open Sans', sans-serif;font-size: 14px;font-style: normal;font-weight: 400;color: #4a4a4a\">\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 * Carteira de Identidade<\/p>\n<p style=\"font-family: 'Open Sans', sans-serif;font-size: 14px;font-style: normal;font-weight: 400;color: #4a4a4a\">\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 * CPF \u2013 Cadastro de Pessoas F\u00edsicas<\/p>\n<p style=\"font-family: 'Open Sans', sans-serif;font-size: 14px;font-style: normal;font-weight: 400;color: #4a4a4a\">\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 * CNPJ \u2013 Cadastro Nacional de Pessoas Jur\u00eddicas<\/p>\n<p style=\"font-family: 'Open Sans', sans-serif;font-size: 14px;font-style: normal;font-weight: 400;color: #4a4a4a\">\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 * T\u00edtulo de Eleitor<\/p>\n<p style=\"font-family: 'Open Sans', sans-serif;font-size: 14px;font-style: normal;font-weight: 400;color: #4a4a4a\">\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 * Passaporte<\/p>\n<p style=\"font-family: 'Open Sans', sans-serif;font-size: 14px;font-style: normal;font-weight: 400;color: #4a4a4a\">\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 * Carteira de Trabalho<\/p>\n<p style=\"font-family: 'Open Sans', sans-serif;font-size: 14px;font-style: normal;font-weight: 400;color: #4a4a4a\">\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 * Carteira Funcional<\/p>\n<p style=\"font-family: 'Open Sans', sans-serif;font-size: 14px;font-style: normal;font-weight: 400;color: #4a4a4a\">\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 * Carteira de Habilita\u00e7\u00e3o (modelo novo)<\/p>\n<p style=\"font-family: 'Open Sans', sans-serif;font-size: 14px;font-style: normal;font-weight: 400;color: #4a4a4a\">\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 * Certificado de Reservista<\/p>\n<p style=\"font-family: 'Open Sans', sans-serif;font-size: 14px;font-style: normal;font-weight: 400;color: #4a4a4a\">Possibilidade de sigilo conforme Art. 23, inciso I, do Decreto n\u00ba 36.462\/2015.<\/p>\n<p style=\"font-family: 'Open Sans', sans-serif;font-size: 14px;font-style: normal;font-weight: 400;color: #4a4a4a\"><span style=\"font-size: 14px;font-weight: 600\">Registro an\u00f4nimo:<\/span><\/p>\n<p style=\"font-family: 'Open Sans', sans-serif;font-size: 14px;font-style: normal;font-weight: 400;color: #4a4a4a\">\u2013 Haver\u00e1 an\u00e1lise preliminar para confirmar se os fatos apresentados s\u00e3o verdadeiros, por\u00e9m o denunciante n\u00e3o conseguir\u00e1 acompanhar o processo por falta de dados para gerar credencial de acompanhamento.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6e5c14e3 elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-invisible\" data-id=\"6e5c14e3\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;animation&quot;:&quot;slideInRight&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-dc6fcf4\" data-id=\"dc6fcf4\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4dcecc42 elementor-widget elementor-widget-heading\" data-id=\"4dcecc42\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Ouvidoria Na Hora Rodovi\u00e1ria<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-186c949b elementor-widget elementor-widget-google_maps\" data-id=\"186c949b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"google_maps.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-custom-embed\">\n\t\t\t<iframe loading=\"lazy\"\n\t\t\t\t\tsrc=\"https:\/\/maps.google.com\/maps?q=Na%20hora%20rodovi%C3%A1ria&#038;t=m&#038;z=10&#038;output=embed&#038;iwloc=near\"\n\t\t\t\t\ttitle=\"Na hora rodovi\u00e1ria\"\n\t\t\t\t\taria-label=\"Na hora rodovi\u00e1ria\"\n\t\t\t><\/iframe>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-315ca44c elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-invisible\" data-id=\"315ca44c\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;animation&quot;:&quot;slideInLeft&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-611c5311\" data-id=\"611c5311\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-45db7a46 elementor-widget elementor-widget-heading\" data-id=\"45db7a46\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Ouvidoria Na Hora Taguatinga<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4dcc00e4 elementor-widget elementor-widget-google_maps\" data-id=\"4dcc00e4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"google_maps.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-custom-embed\">\n\t\t\t<iframe loading=\"lazy\"\n\t\t\t\t\tsrc=\"https:\/\/maps.google.com\/maps?q=Na%20hora%20taguatinga&#038;t=m&#038;z=10&#038;output=embed&#038;iwloc=near\"\n\t\t\t\t\ttitle=\"Na hora taguatinga\"\n\t\t\t\t\taria-label=\"Na hora taguatinga\"\n\t\t\t><\/iframe>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>O que \u00e9 a Ouvidoria do CBMDF? \u00c9 a institui\u00e7\u00e3o que auxilia o cidad\u00e3o em suas rela\u00e7\u00f5es com a Corpora\u00e7\u00e3o e o Estado. Assegura os direitos de cidadania ao possibilitar que os cidad\u00e3os se expressem, elogiem, fa\u00e7am solicita\u00e7\u00f5es, den\u00fancias, reclama\u00e7\u00f5es, sugest\u00f5es e etc. Promovendo assim a transpar\u00eancia e o aprimoramento constante dos servi\u00e7os p\u00fablicos prestados. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","ocean_post_layout":"","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"0","ocean_second_sidebar":"0","ocean_disable_margins":"enable","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"0","ocean_custom_header_template":"0","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"0","ocean_menu_typo_font_family":"0","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"default","ocean_disable_heading":"default","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"default","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":"0","footnotes":""},"folder":[],"class_list":["post-69","page","type-page","status-publish","hentry","entry"],"_links":{"self":[{"href":"https:\/\/www.cbm.df.gov.br\/ouvidoria\/wp-json\/wp\/v2\/pages\/69","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cbm.df.gov.br\/ouvidoria\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.cbm.df.gov.br\/ouvidoria\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.cbm.df.gov.br\/ouvidoria\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cbm.df.gov.br\/ouvidoria\/wp-json\/wp\/v2\/comments?post=69"}],"version-history":[{"count":210,"href":"https:\/\/www.cbm.df.gov.br\/ouvidoria\/wp-json\/wp\/v2\/pages\/69\/revisions"}],"predecessor-version":[{"id":2134,"href":"https:\/\/www.cbm.df.gov.br\/ouvidoria\/wp-json\/wp\/v2\/pages\/69\/revisions\/2134"}],"wp:attachment":[{"href":"https:\/\/www.cbm.df.gov.br\/ouvidoria\/wp-json\/wp\/v2\/media?parent=69"}],"wp:term":[{"taxonomy":"folder","embeddable":true,"href":"https:\/\/www.cbm.df.gov.br\/ouvidoria\/wp-json\/wp\/v2\/folder?post=69"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}